Hal M. writes, “Monday is a holiday. The observance reminded me of the small Italian parade we had in Maine on Columbus Day. All the marchers were under 5 foot 4.” Bah dah bum. Clients come in all shapes and sizes. An experienced loan originator will tell you, “Never tell a client about a problem until you’ve solved it.” An originator will also, when talking to a client, show them that their timing matters more than market timing. Put another way, home price appreciation is earned by buying a place and holding it, rather than timing the purchase based on interest rates. Roughly speaking, there are 4.8 million real estate sales in a given year, and 3.6 million of them will have a loan. Figure about 1.3 million refinances, which gives us a total of about 4.9 million mortgage transactions. These include debt consolidation refinances, moving out of 3 percent loans but paying off 30 percent credit card debt with a 7.5 percent loan. Originators are telling their borrowers, “A few years ago we saved you money on your interest rate. This time, given the rate on your credit cards, let’s take a look at your entire debt picture.” (Today’s podcast can be found here and this week’s is sponsored by TRUE. TRUE creates accurate data that powers automation and optimizes every step of the lending lifecycle, helping lending organizations rapidly process loans, dramatically cut costs and risk, and radically improve the customer experience. Hear an interview with Fairway Independent’s Adam Levitt on renovation loan solutions for buyers, existing homeowners, contractors, and real estate agents.)