(PRWEB UK) 31 Might 2013
RJ Media offers psychic and other reside services through a quantity of channels and is always hunting to boost the experience for consumers numerous of whom are lengthy-term clientele.

The new multi-channel get in touch with centre remedy from C3 will aid RJ Media to add worth across its complete variety of services by way of straightforward payment options, greater net integration and enhanced E-wallet loyalty.

Fusion Make contact with supports PCI Compliant credit card billing modules for simple tokenised payments and extended finish-of-contact billing. The system also incorporates C3s Fusion Multi Channel IVR Toolkit, giving RJ Media the manage to quickly create and deploy interactive voice response (IVR) services to meet altering marketplace demands.

We are all very excited to incorporate C3s multi-channel contact centre into our current company model, mentioned Richard Sawyer, partner at RJ Media.

The advancements in C3s software will enable us to progress with our ambitions and visions for the foreseeable future with out any of the limitations we have previously skilled. The new software program gives us the freedom and flexibility to develop current solutions, bring new merchandise to the marketplace and continue to leverage our competitive advantage all through the RJ Media solution spectrum.

Shagufta Malik, General Manager RJ Media, added: We operate in a quite competitive industry location and our clients place a premium on our agents knowledge. The investment in Fusion Contact will allow us to differentiate our solutions, add value for our consumers and simplify the connected administration.

RJ Media has worked with C3 for more than a decade. Fusion Speak to represents an update to the companys current C3 virtual speak to centre resolution that will give the foundation for future growth via continued innovation.