Santa Barbara, CA (PRWEB) June 25, 2013
The MAXIMUS Michigan Enrollment Broker Services client make contact with center and the Vermont Wellness Connect and Green Mountain Care Buyer Help Center have been certified as Centers of Excellence by BenchmarkPortal, a major contact center analysis and consulting organization.

Only the prime ten % of these benchmarked annually obtain this distinction, stated BenchmarkPortal CEO Bruce Belfiore. Certification is an important distinction since it is based on greatest-practice metrics drawn from BenchmarkPortals database of make contact with center metrics, which was founded at Purdue University and is the biggest in the planet. This achievement confirms the get in touch with centers ability to provide service that is both effective and efficient.