Lender and Broker Services, Products, and Software Home equity may have been the headline in 2025, but the real story is what comes next. With nearly $35 trillion in homeowner equity and rising consumer debt shaping borrower behavior, the opportunity is clear. The path to capturing it is not. On Wednesday, Dec. 17, at 3 p.m. Central Time, leaders from Optimal Blue and FirstClose will unpack the signals behind the surge and the quieter forces reshaping home equity performance. From secondary market shifts to automation gains and the widening gap between fast and slow operators, this session spotlights the levers that sophisticated lenders are already pulling. If you’re reevaluating cost structures, cycle times, or strategies for differentiating yourself in a market that values precision, you’ll want to hear this conversation. It’s a forward look at where advantage is forming and how to position your team to capture it. Register here. MortgageFlex’s latest Servicing release delivers a significant enhancement to special servicing management by introducing powerful, compliance, escalation-driven workflow queues that elevate both efficiency and accuracy. This major upgrade adopts a modern, work-queue–centric approach designed to address one of the industry’s most persistent challenges: the rapid increase in customer service escalations. With this release, work queues now underpin every system-level function, allowing clients to configure and maintain their own escalation templates tailored to organizational processes. Tasks are automatically routed and assigned based on user roles, ensuring that work is prioritized appropriately, consistently tracked, and completed without operational bottlenecks. This structured and transparent workflow framework not only reduces compliance risk but also strengthens a servicer’s ability to respond quickly and effectively to borrower needs. Additionally, the platform now provides complete loan-level visibility through an instantly accessible notification tracking tree, giving servicing teams immediate insight into all activities and communication. Check here for a sneak peek…
