Products, Services, and Software for Brokers and Lenders New detailed analysis on borrower retention suggests that recapture performance varies far more by execution than by market conditions. An analysis of lenders with $100M+ in annual loan volume and 10+ loan officers shows retention rates ranging from under 10% to more than 70%. Banks and credit unions consistently outperform other models, while most IMBs cluster in the 20–40% range, indicating borrower loss is systemic rather than isolated. A small group of lenders across all channels break out by maintaining consistent, borrower-relevant engagement after closing. RETR recently published a detailed breakdown of retention winners and losers by cohort, including insights from executives at top-performing institutions on how they stay connected with past borrowers. Lenders interested in understanding where they stand and how retention can be improved can learn more at www.LoanLossReport.com or contact sales@retr.app. Approve loans faster, with confidence, Gateless Smart Underwrite®! Built for modern lending, our AI-driven platform transforms the underwriting process by reading and understanding borrower documents, verifying credit & assets against trusted sources, calculating income, and clearing conditions automatically. No more bottlenecks. No more stare and compare. No rekeying of data. Smart Underwrite helps deliver accurate, consistent decisions in hours, not weeks, so lenders can approve more loans, reduce risk, and give borrowers a smoother, faster path to “yes.” Scale your operation BEFORE you need to and future proof your business! This is underwriting without the wait. See it in action: book your demo today.
